Online issuance of Privilege Passes (through HRMS) will be kept in abeyance till 30.4.2021, and both modes of Manual and Electronic will be continued. Orders from the Railway Board, to this effect, will be issued very shortly. This is for your information.

AIRF HAD GIVEN FOLLOWING THE REFERENCE IN THIS REGARD TO RAILWAY BOARD ON 5TH NOVEMBER, 2020

No.AIRF/82 Dated: November 5, 2020
The D.G.(H.R.),
Railway Board,
New Delhi
Dear Sir,
Sub: Guidelines for e-Privilege Pass/PTO Module of HRMS
Ref.: Railway Board’s letter No.PC-VII/2020/HRMS/6 dated 14.08.2020
Railway Board vide above referred to letter dated 14.08.2020 have issued instructions to all Zonal Railways and Production Units to issue e-privilege Passes/PTOs w.e.f. 01.11.2020 through digitized/electronic mode, dispensing with manual practice.
I had discussed this issue with your goodself, whereupon I was assured that, until and unless entire data of Serving and Retired Employees would be uploaded, the system of manual issuance of Privilege/ Complimentary Passes and PTOs etc. would be continued.
A lot of complaints are pouring in our office in connection with the difficulties faced by Serving/Retired Railway Employees due to non-issuance of Privilege/Complimentary Passes and PTOs manually.
You must appreciate that, a large-number of Serving and Retired Employees are not well acquainted with online process. In addition to this, problems are also being faced on account of poor/slow internet connectivity issue. This problem is more serious in field units of wayside stations where issuance of Passes/PTOs is difficult through digitized/electronic mode due to slow internet connectivity in remote areas.
It is, therefore, requested that, necessary instructions be issued to all the Railway Administrations to continue with the present Manual System of issuance of Passes/PTOs to Serving/Retired Railway Employees on option basis, so that, they do not face any problem in getting Passes/PTOs on account of above-mentioned problems.
An immediate action in the matter shall be highly appreciated.