GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
All India Railwaymen’s Federation,
4, State Entry Road,
New Delhi, dated: 21.05.2015.
Sub.: Passenger and Customer facilitation Fortnight- ‘Railyatri/ Upbhokta Pakhwada’ on Indian Railways from 26.05.15 to 09.06.15.
Hon’ble MR has desired that a fortnight long programme should be organized from 26.05.2015 to 09.06.2015 all over Indian Railways primarily directed towards Passengers Amenities, Customer Care, Awareness about various achievements of lndian Railways during the preceding year and also the Budget 2015-16.
In this connection, Board (MS) vide D.O. letter No. AM(C&IS)/20 15/Railyatri Upbhokta Pakhwada dated 12.05.15(copy enclosed) has forwarded to all General Managers the details of the events to be organized during the Pakhwada Programme. Of the various events mentioned therein, General Managers are also to involve local union leaders as Brand Ambassadors of Railways to interact with passenger and other customers of Railways and highlight Railway’s achievements. It is, therefore, requested that necessary guidelines are issued to your affiliates so that the
Programme becomes a success.
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